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IT’s Critical Success Factors
An effective technology
planning requires the MIS&C’s reliable promotion of, and
attention to, its critical success factors.
To be a success, our plan must focus on reinforcing
and sustaining these five essential technology and
cultural areas:
1.Engaged Leadership
Enhance the information
technology governance model to provide a clear framework
for ongoing dialogue, collaboration and agile,
coordinated decision-making within the company and its
affiliates to take advantage of current and future
opportunities.
2.Enabling
Infrastructure
Enhance the company-wide
information technology infrastructure of people,
processes, policies and technologies to make it more
accessible, dependable, secure, flexible and scalable to
meet the organizational needs of the NPC.
3.Seamless and Secure
Access
Enhance the information
technology infrastructure to provide NPC with improved
secure, seamless, personalized, timely access to
information, services and support any time, anywhere.
4.Empowered NPC staff
Enhance both the
traditional and virtual company environments to enable
all to benefit from and contribute to the continuing
evolution of organizational effectiveness at NPC.
5.Collaborative
Environment
Enhance the enterprise
infrastructure to be more user-centric and cooperative,
featuring open and informative processes, shared
knowledge and information, coordinated communication and
decision-making channels, and consultative processes.
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