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In IT agenda, there are many driving technology investment priorities as follow (based on researches in 2006 ): 1. Improve Trade Customer Service 2. Data Synchronization/UCCNet 3. Optimize Business Process 4. Security 5. Improve Business Agility 6. Improve Financial Reporting 7. Customer Collaboration 8. Cut Purchase Costs 9. Retain Skilled Staff 10. E-Business 11. Improve Internal Customer Service 12. Improve ROI of IT Capital 13. Supplier Collaboration 14. Maintain Pace with Technology Changes
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